FAQ

Q. How will my print be posted? Will it be packaged securely?

Prints bought through the online store are shipped flat in rigid packaging to ensure the print remains flat and undamaged. We prefer this over rolling the print into a tube as it doesn’t warp the paper.

Q. What postage service is used?

We post prints via Parcel Force Special Delivery. This provides accurate tracking information and also insurance in case of any damage to the print.

Q. How long will my print take to arrive?

Prints take approximately 7-10 days to arrive. We produce the prints to order so this timeframe includes the production of the print.

Q. What material are the prints on?

We use Hahne Mühle textured paper for all our prints. This provides a long lasting archive quality result.